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Shipping Policy

  • Orders placed Monday to Friday before 2.00pm will be shipped on the same day. Orders placed after 2.00pm cut-off time will be delivered out within the next business day. 
  • Orders placed on weekends or public holidays will be shipped the next available business day.
  • Delivery will take up to 3-7 business days from the date of purchase.
  • Free shipping on orders above RM250
  • RM15 shipping fees on orders below RM250
  • All orders are in process as soon as the transaction is confirmed. 
  • All orders will be delivered by our GDex Express courier service, Monday – Friday, excluding weekends and public holidays.
  • Delivery is not available for addresses without P.O. Boxes.

Frequently Asked Questions

Do you ship internationally?

No. Gemology Malaysia do not ship internationally.

For customer service, please contact on Monday to Friday (excluding Public Holidays) from 9.00am – 5.00pm for assistance.